General terms and conditions of use and sale
In placing your order you accept the following general terms and conditions.
These general terms and conditions of use and sale (the"Conditions") apply to all purchase orders you place on the Officina Bernardi ® online store located at www.officinabernardi.com/us (hereinafter referred to as “Website”) and your subsequent agreement with OFFICINABERNARDI US LTD - 390 5th Avenue Suite 705 7 floor, 10018 NEW YORK, U.S.A. (hereinafter referred to as “OFFICINABERNARDI US LTD ”) regarding your purchase of Officina Bernardi ® jewelry and accessories. These Conditions shall apply exclusively. We do not accept any conflicting or deviating terms and conditions, unless this has been agreed in the individual case in writing.
Exclusion of Liability for External Links
The Website may provide, now or in the future, links to external Internet sites. Officina Bernardi hereby declares explicitly that it has no influence on the layout or content of the linked pages and dissociates itself expressly from all contents of all linked pages of third parties. Officina Bernardi shall not be liable for the use or content of Internet sites that link to this site or which are linked from it. Our privacy and cookie notice do not apply to any collection and processing of your personal data on or through such external sites.
Information on the Website
The information on the Website is for general information purposes only and does not constitute advice. Even though Officina Bernardi has composed its Website with the utmost care, the information, texts, documents, graphics, movies, music and/or other services/information on it may contain errors or be otherwise incorrect or incomplete. Officina Bernardi does not guarantee that the Website and/or the information is free of errors, defects, malware and viruses or that the Website and/or information is correct, up to date and accurate.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, OFFICINA BERNARDI SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM THE USE OF THE WEBSITE, INCLUDING DAMAGES CAUSED BY MALWARE, VIRUSES OR ANY INCORRECTNESS OR INCOMPLETENESS OF SUCH INFORMATION OR THE WEBSITE, UNLESS SUCH DAMAGE IS THE RESULT OF ANY WILFUL MISCONDUCT OR FROM GROSS NEGLIGENCE ON THE PART OF OFFICINA BERNARDI. OFFICINA BERNARDI SHALL FURTHER NOT BE LIABLE FOR DAMAGES RESULTING FROM THE USE OF (OR THE INABILITY TO USE) ELECTRONIC MEANS OF COMMUNICATION WITH THIS WEBSITE, INCLUDING – BUT NOT LIMITED TO – DAMAGES RESULTING FROM FAILURE OR DELAY IN DELIVERY OF ELECTRONIC COMMUNICATIONS, INTERCEPTION OR MANIPULATION OF ELECTRONIC COMMUNICATIONS BY THIRD PARTIES OR BY COMPUTER PROGRAMS USED FOR ELECTRONIC COMMUNICATIONS AND TRANSMISSION OF VIRUSES.
All brand names, logo, product names and titles used on the Website are trademarks or trade names of Officina Bernardi or third party trademark or trade name holders. You are not allowed to use or reproduce any such trademarks, logo or trade names as this may constitute an infringement of the relevant holder’s rights. The rights in the Website design, texts, documents, movies, music and/or other services and the selection and arrangement thereof, and all software compilations, underlying source codes, software and all other material on this Website are owned by or licensed to Officina Bernardi and/or its suppliers and subcontractors. You are only allowed to electronically copy and to print in hard copy portions of the Website to the extent this is necessary for the purpose of placing an order with us, or for using the Website as a shopping resource. You are not allowed to make any other use of the information and materials on this Website, including reproduction for purposes other than the one mentioned above, modification, distribution or republication. Should you wish to use materials or information from this Website, you need our prior written approval to do so.
Officina Bernardi shall take all reasonable measures to keep your personal information confidential and secure and will disclose your personal information to third parties only to the extent necessary to process your payment, to enforce and fulfill the purchase agreement, to comply with legal and administrative obligations, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the use of the Website. Officina Bernardi will not disclose your personal information to any third parties for marketing and advertising purposes without your explicit consent.
In the event you post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (Materials) on the Website or send these to Officina Bernardi by e-mail or otherwise, you grant us an irrevocable, free of charge non-exclusive and worldwide right to use, copy, adapt, modify, publish and/or commercially exploit such Materials to the fullest extent in whatever form and via all media known and to date unknown for the duration of the intellectual property rights in the Materials and we shall not be bound by any confidentiality obligation in respect of such Materials.
III. TERMS OF SALE
You can order as a registered user or as a guest, when required providing the data needed to finalize the purchase. You need an email address to place an order, and you may need to set your browser to accept both cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes adding products to your shopping cart and submitting your order. You may only order products if you are 18 years old or older and if you are a consumer - not a reseller. If you wish to purchase any product, you may be asked to supply certain information relevant to your transaction, including without limitation your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that you have the legal right to use any credit card(s) utilized in connection with any transaction.
We have made every effort to display our products and their colors as accurately as possible. However, the displayed colors of the products will depend upon the technical specifications and settings of the computer and monitor of the user, and we do not guarantee that the actual colors of the products will be accurately displayed on the user’s monitor. We cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free
The products offered on the Website represent an offer to purchase products based on the data provided on the Website. All prices are expressed in US dollars.
Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on- screen. You may check and correct any input errors in your order up until the point at which you submit it. If Officina Bernardi is not able to execute an order, Officina Bernardi will inform you as quickly as possible. Orders are accepted only in quantities usual for consumers.
When you submit an order, we will send you an email acknowledging receipt of your order ("Order Confirmation"). This does not mean that we have accepted your order. Our acceptance of the order takes place when the products are shipped to you – we will send you an email confirming that the products have been shipped ("Shipping Confirmation").
At this point a contract, containing these Conditions, comes into existence and is binding on you and us (the “Contract”). Products on the Website are generally in stock and ready to be sent. We may have stock issues when customers order products at the same time. When we are unable to ship an item already ordered, we may cancel or reject that part of your order and you will be reimbursed or not charged accordingly. We work hard to keep our stock levels as accurate as possible. Occasionally, errors may occur. Our online collection is regularly replenished so it is worth checking back with us regularly. Alternatively, if the products you are looking for are sold out, you may to check availability in the resellers jewellery of Officina Bernardi.
Please note that we cannot make or accept any changes to your order once your order has been placed. Fulfilment of all orders on the Website is subject to availability. We explicitly reserve the right to cancel your order for any legitimate reason, including but not limited to the following situations:
- the product is not available
- your billing information is not correct or not verifiable
- your order is flagged up by our security systems as an unusual order or an order susceptible of fraud
- you are under 18
- you are a reseller
- if applicable, your bank transfer payment is not received within 5 business days after the Order Confirmation
- we could not deliver to the address provided by you due to circumstances or events beyond our control.
You can pay the products by credit cards. Beneficiary of the payments is OFFICINABERNARDI US LTD The maximum amount you can spend in one order may depend on the payment method you select and whether you are a registered user or a guest.
You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. We also carry out a standard pre-authorization check on your payment card, and Products will not be dispatched until this pre-authorization check has been completed. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.
Your total price
The total price specified in the final checkout screen includes tax and shipping costs. This price will be recorded in the Order Confirmation. If paying by credit card, the total amount for your entire order will be reflected on your bank statement.
The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in the Order Confirmation.
All the articles ordered, in the “Your order confirmation" will be sent by Express Courier (national or international) to the delivery address indicated by you, unless there are exceptional circumstances. If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver there. If that is the case, we will notify you before we accept your order. We reserve the right not to deliver to any country, including any country where is prohibited by applicable export laws. If the delivered products have obvious material or production defects, including damage caused by transport, please notify us of such defects immediately. Not doing so will not affect your legal rights.
Retention of Ownership
You are responsible for the products following delivery of the products to the address you gave us. The products remain the property of Officina Bernardi until payment is made in full.
If you believe you have a defective product, please contact us at +13476886937 or email us at firstname.lastname@example.org.
Defective products may only be exchanged within 60 days of their delivery. In order to process your exchange, we will need your order number, and any other information about your use of the product that may help us understand the potential defect.
In the event that a product is determined to be defective due to a manufacturer error or defective materials, we will repair or exchange the product as needed. If Officina Bernardi determines that repair or replacement of a defective product is not practical, we will provide a refund.
Depending on where you live, the time it may take for your repaired/replacement product to reach you may vary. If you receive your product and it has been damaged during shipment, please email us at email@example.com right away. Please. include a description of the damages, and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. To return your product, please contact us at +13476886937 or email us at firstname.lastname@example.org
All Officina Bernardi ® branded jewelry are guaranteed to be free of defects resulting from styling, quality of materials and/or workmanship. Please see our warranty policy at https://www.officinabernardi.com/us/info/warranty/.