FREE SHIPPING FOR EVERY ORDER
Once the "order confirmation" email is received, the order can no longer be changed. It is possible however, to cancel the order, up until the time you receive notification (by email) that the order has begun being processed. After that time orders can no longer be cancelled but product can be returned, for any reason, within 14 days. For further information please consult our sale terms.
The courier may vary according to the order destination. The delivery methods are as follows:
ITALY: 4-5 working days
EU: 6-7 working days
US: 4-5 Working days
OFFICINA BERNARDI jewelry has a unique brilliance which deserves to be preserved over time. Proper treatment and care of OFFICINA BERNARDI jewelry is essential in avoiding unnecessary damage. It is therefore important to follow the recommended precautions in order to maintain the beauty and splendor of your jewelry just like the first day you received it. Sterling Silver tends to oxidize with time, yet this can occur even sooner if the jewelry comes in contact with damaging agents (ex. perfumes, salt water, sulfur, skin creams, hair spray, chlorine, etc). The degree and speed of oxidation is also influenced by skin type and particular habits of the person wearing the jewelry. For this reason, oxidation is not considered a manufacturing defect and therefore is not covered by the warranty.
To best preserve OFFICINA BERNARDI jewelry, we recommend the following:
The OFFICINA BERNARDI eSTORE will replace any damaged item due to manufacturing flaws free of charge for up to 2 years from the date of purchase. Please retain your order confirmation/invoice (or pass it on to the person receiving your purchase as a gift) as valid proof of purchase. Wear due to use, improper use and oxidation, are not covered by the warranty.
By filling in and submitting, no later than 30 days from the date of the purchase of your Officina Bernardi® jewelry, the form you find on the below link, you will register your purchase and activate, free of charge, a supplementary warranty year.